I needed new glasses. I read a lot, and the screen time adds up. I decided to try a custom job this time. I looked for something sturdy but also cool. I landed on the 2019 Retro Vintage Alloy Large Round frames with custom prescription reading glasses lenses, specifically the photochromic type.
Photochromic means the lenses darken when you go outside. They turn into sunglasses. This seemed like a huge help. I hate carrying two pairs of glasses.
I've been using these prescription reading glasses for 3 months (90 days). Here's my day-by-day breakdown of the experience, the product quality, and the hidden problems.
The glasses took about ten days to arrive after I ordered them. This was exactly the time frame they promised. When I opened the box, I was happy.
My first impression was that the frames were a winner. They looked exactly like the pictures online. This is important. You never trust the sizing in an ad. You must check the exact millimeters (mm) width and height before ordering.
The first experience trying them on was perfect. I went to the store to pick them up and try them on. The staff helping me first was patient and honest about the fit. That first moment was great customer service.
Verdict: Product quality is high. Customer service started strong.
Week one was rough, but not because of the product itself. It was the pick-up process.
I went back for the final pickup and adjustment. This experience was very different from the first. It was chaos. The staff helping me was distracted. Other staff members kept interrupting the adjustment process. It was frustrating and caused a big delay.
When the technician is adjusting the metal frames on your face, interruptions are bad. She had to fit them multiple times. The frame needs to sit just right. Because of the rush, one side of the frame was bent too far in. It pressed hard behind my ear. This caused a headache after about an hour of reading.
I did test the photochromic feature immediately. It worked fast. Step outside, and within 30 seconds, the lenses were dark gray. Come inside, and they clear up just as quickly. This function felt like a huge win for daily use.